Zendesk - SAP Transport Management
Zendesk - SAP Transport Management

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Example - SAP Change Workflow in Zendesk

Category: SAP

Generic workflow Let us show you an actual example of how you may be using our SAP Transport Management for Zendesk app. As a company, we generally use 3 different change workflows for SAP: Standard ...

SAP Transport Management for Zendesk - Quick Start

Category: SAP

Technical prerequisites First you have to make sure your SAP system fulfills the following technical prerequisites: Minimum SAP Component versionsYou will need SAPUI >= 7.53 and: AS ABAP Version Se...

How to generate the Authentication Token in the App Settings?

Category: Q&A

The Authentication Token is the combination of a username and password of your SAP Technical User. The SAP Technical User is the user performing all background activities, such as creating, displaying...

How can I check if my SAP Server is reachable?

Category: Q&A

If you try executing an action on a SAP Server that cannot be reached, a notification will usually be displayed. However it is also possible to manually check if the server is reachable directly from ...

What can I do if my SAP system does not satisfy your requirements?

Category: Q&A

Unfortunately, we cannot downgrade our app for lower SAP component versions because these restrictions come from SAP themselves. If there is no way for you to satisfy the minimum requirements, we can ...

How can I report a bug?

Category: Q&A

You hate bugs and so do we. Simply create a new ticket in the customer portal. Our support team is working on Eastern Standard Time (EST). Please provide the following information when opening a ticke...

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